You’ve built a career on trust, integrity, and doing what’s right for your clients. But as the industry continues to evolve, you may be questioning whether your current structure still gives you the…
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Advisor Operations
Build a firm that
runs as well as you advise
From CRM systems and workflows to onboarding, reporting, and back-office support — we help you build the operational infrastructure your firm needs to run efficiently and scale with confidence.
CRM setup
Configured for how your firm actually operates
Automation
Recurring workflows that run without you
Onboarding
Standardized client onboarding that scales
Integrations
Custodian, billing, and tech stack connected
15+
Additional licensing required to get started
4
Core focus categories
Day 1
Structures — commission branch or fee-based RIA
Why operations matter
Most advisor problems aren't about advice — they're about operations
Independent advisors spend a disproportionate amount of their time on tasks that have nothing to do with advising clients. Disorganized systems, inconsistent onboarding, manual processes that should be automated, and technology that doesn't talk to each other — these aren't minor inconveniences.
They're growth limiters. Every hour you spend on operational friction is an hour you're not spending on clients or business development.
SimplyRIA's operations support is built to eliminate that friction — so your firm runs like a well-oiled machine from day one, whether you're launching or scaling.
Systems that actually fit your firm
We don't hand you a generic template. Every setup, workflow, and integration is configured around how your practice actually operates.
Built to scale with you
Operational infrastructure that works with 50 clients should still work with 200. We design systems with your growth trajectory in mind from the start.
Ongoing support, not just a setup call
Operations isn't a one-time project. We're available to refine, adapt, and improve your systems as your firm evolves and your needs change.
Everything under one relationship
Your operations support is integrated with your compliance, registration, and marketing — not a separate vendor you have to manage independently.
Service Areas
Four categories. Every operational need covered.
Technology, workflows, back-office support, and growth infrastructure — the four pillars of a well-run independent advisory firm.
Technology & Systems
CRM setup, software stack, integrations, dashboards, and document management — the foundation your firm runs on.
CRM
Integrations
Dashboards
Document management
Workflow & Efficiency
Onboarding processes, automations, task management, recurring workflows, and the internal processes that keep your team aligned.
Automation
Onboarding
Task management
Back-Office Support
Admin support, billing, reporting, calendar management, and operational coordination — the behind-the-scenes work that keeps clients happy.
Billing
Reporting
Admin
Calendar
Infrastructure for Growth
Team structure, process documentation, vendor management, and the scalable systems that let you grow without breaking what's working.
Team roles
Vendors
Continuity
01 — Technology & systems
The right tech stack, set up correctly from day one
Most advisors choose software piecemeal and end up with a fragmented stack that doesn't talk to itself. We help you design and implement a cohesive technology ecosystem built around your firm's specific needs — whatever platforms you prefer.
CRM setup & optimization
Configure your CRM for advisory workflows — contact records, pipeline stages, activity tracking, and task automation designed for how an RIA operates day-to-day.
Custodian & platform integrations
Connect your CRM, billing, and reporting tools to your custodian so data flows automatically — no manual reconciliation, no duplicate data entry, no gaps.
Reporting & internal dashboards
Internal performance dashboards, client reporting templates, and data visualization so you always have a clear view of your firm's health and your clients' portfolios.
Document management & storage
Organized digital filing structures for client documents, compliance records, and internal files — with access controls, version history, and searchability built in.
Software stack consulting
Audit your existing technology, identify gaps and redundancies, and build a streamlined stack that does everything you need — without unnecessary complexity or cost.
Email & internal systems setup
Email organization, shared calendars, task management, and internal communication systems — configured for a professional advisory practice from day one.
02 — Workflow & efficiency
Processes that run consistently — with or without you
A well-designed workflow means every client interaction, every onboarding, and every review meeting follows the same high standard — automatically.
Client onboarding checklist
Welcome email sent automatically
Advisory agreement executed digitally
Account transfer forms completed
CRM record created and tagged
First review meeting scheduled
Client portal access provisioned
Risk assessment completed
Investment policy statement drafted
Annual review workflow
30-day reminder triggered automatically
Pre-meeting data package prepared
Agenda template populated
Action items captured during meeting
Follow-up summary emailed to client
Client onboarding design
A standardized, repeatable onboarding process from signed agreement to fully onboarded client — including welcome communications, document collection, account setup, and first meeting preparation.
Registration filings
Identify recurring tasks in your practice that should never require manual effort — client communications, review reminders, document requests, internal task triggers — and automate them.
Meeting prep & follow-up workflows
Pre-built templates for annual review preparation, agenda creation, action item capture, and post-meeting follow-up so every client meeting is consistent, documented, and followed through on.
Calendar & task management
Calendar, task, and project management systems configured for your team — so nothing falls through the cracks, deadlines are visible, and accountability is built into the process.
Internal process documentation
Written, visual, and documented SOPs for every core operational process — so your team executes consistently and new hires can onboard quickly without relying on institutional memory.
03 — Back-office support
The behind-the-scenes work that keeps your firm running
Administrative, billing, and operational support so you can focus on clients and growth — not paperwork and coordination.
Billing & fee workflows
Automated fee calculation, billing, and reconciliation
Fee schedule setup and configuration
Automated quarterly billing workflows
Fee reconciliation against custodian data
Fee disclosure documentation and updates
Billing exceptions and adjustments handling
Administrative support
Operational coordination without the overhead
Calendar and scheduling management
Meeting prep and materials preparation
Client communications and follow-up
Vendor coordination and management
Inbox organization and email management
Reporting
Internal and client-facing reports built and maintained
Client performance reporting setup
Internal firm KPI dashboards
AUM tracking and growth reporting
Revenue and billing reconciliation reports
Compliance-ready reporting documentation
04 — Infrastructure for growth
Build the foundation that lets you scale
The systems that feel fine at 40 clients start breaking at 100. Growth infrastructure is about building scalable, documented, team-ready operations before you need them — not after.
Team roles & accountability structure
Define who owns what in your firm — role clarity, responsibility assignment, and accountability systems that work whether you're solo or building a team.
Process documentation & playbooks
Written documentation of every key operational process — so your firm operates consistently even when you're not in the room.
Vendor management & implementation
Coordinate technology vendors, manage implementations, and serve as the project manager for new tools being added to your stack.
Business continuity planning
Document your firm's operational continuity plan — so clients, regulators, and your team know exactly what happens if the unexpected occurs.